Frequently Asked Questions

The National Air Duct Cleaners Association (NADCA) recommends having air ducts cleaned every 3-5 years. However, this can vary based on several factors:

• If you have pets that shed
• If someone in your household has allergies or asthma
• If you've recently completed home renovations
• If you're moving into a new home
• If you notice visible dust or mold around your vents

The time required for duct cleaning depends on the size of your home and the complexity of your HVAC system. On average:

• A small apartment (1-2 bedrooms): 2-3 hours
• An average home (3-4 bedrooms): 3-5 hours
• A large home (5+ bedrooms): 5-8 hours

Our technicians will provide a more accurate time estimate when they assess your specific system.

No, professional duct cleaning should not create a mess in your home. Our technicians use advanced equipment with powerful vacuums and containment systems that capture dust and debris as it's removed from your ducts. We also take precautions to protect your home, including:

• Laying down protective floor coverings
• Sealing off vents during cleaning
• Carefully containing all removed debris
• Cleaning up thoroughly after the service is complete

Our comprehensive air duct cleaning service includes:

• Inspection of your entire duct system
• Cleaning of supply and return air ducts
• Cleaning of registers, grilles, and diffusers
• Cleaning of the HVAC unit (blower motor, evaporator coil, drain pan)
• Application of sanitizer if requested
• Before and after photos of the cleaning process

For safety and efficiency, we recommend cleaning your dryer vent at least once a year. However, you may need more frequent cleanings if:

• You have a large family and do multiple loads of laundry daily
• Your dryer vent is longer than 25 feet
• You notice your clothes taking longer to dry
• Your dryer feels hot to the touch during operation
• You see lint accumulating around the dryer vent opening

UV germicidal lights installed in your ductwork work by:

• Killing bacteria, viruses, and mold spores as they pass through the system
• Preventing microbial growth on coils and other components
• Reducing allergens and other airborne pathogens
• Providing continuous air purification without chemicals

UV lights are particularly beneficial for households with allergy sufferers or those concerned about indoor air quality.

Yes, dirty air ducts can potentially affect your health, especially if you have respiratory conditions, allergies, or a compromised immune system. Contaminants in ductwork can circulate throughout your home, including:

• Dust and pollen
• Mold spores
• Bacteria and viruses
• Pet dander
• Chemical pollutants

Cleaning your ducts can reduce these contaminants and improve indoor air quality.

Signs that may indicate mold in your ductwork include:

• Visible mold growth around vent covers or in the ductwork
• Musty or moldy odors when your HVAC system is running
• Increased allergy symptoms when indoors
• Visible dust or debris being blown from vents
• Recent water damage or high humidity in your home

If you suspect mold in your ductwork, it's important to have a professional inspection and removal service.

Yes, we prioritize the health and safety of your family and pets. We use:

• EPA-approved cleaning solutions
• Non-toxic, biodegradable products when possible
• Low-VOC (volatile organic compound) sanitizers
• Hypoallergenic products suitable for sensitive individuals

If you have specific concerns about chemicals or allergies, please let us know, and we can discuss alternative options.

The cost of duct cleaning varies based on several factors:

• Size of your home and number of vents
• Accessibility of your ductwork
• Level of contamination
• Additional services requested (sanitization, UV light installation, etc.)

We offer transparent, upfront pricing after an initial assessment. Contact us for a free, no-obligation quote tailored to your specific needs.

Yes, we offer emergency services for situations that require immediate attention, such as:

• Suspected mold contamination
• Severe fire hazards from clogged dryer vents
• HVAC system failures due to excessive debris
• Post-flooding or water damage situations

For emergency service, please call our 24/7 hotline at (555) 123-4567.

For routine duct cleaning, we recommend scheduling 2-4 weeks in advance, especially during peak seasons (spring and fall). However, we do our best to accommodate urgent requests and can often schedule appointments within a few days. For emergency situations, we offer same-day service when possible.